The field of dropshipping has truly flourished in recent times. Many people have started to enter this field with a view to earn a decent income.
This guide looks at everything you need to know about dropshipping in 2021 along with the Facebook Feedback Score. At E-Commerce Galaxy, we want to provide our visitors with the best information so that they can find success.
As the Facebook Feedback Score becomes more important, it is important to stay ahead of the game. You need to know how it would impact your business this year. With the rise in counterfeit sellers, the Feedback Score was designed to limit the reach of fake sellers or those that offer subpar services. The score covers customer support, shipping, and product representation.
The feedback score depends on customer surveys received by Facebook. A score of at least two is required to make sure that your ads are visible. Now, it is not that difficult to meet the requirement as long as you provide decent support to your customers. To help you achieve a good feedback score, the following should be considered.
1. Shipping Speed
When it comes to shipping speed optimization, there are a few steps that you can take to ensure that customers continue to receive their orders within time as mentioned below.
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Implement inventory forecasting to keep track of your inventory.
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Ship products using special lines that are based in China.
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Ship winning products in bulk.
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Once the products reach the desired country, local shipping options should be used.
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2. Product Quality
Next, you need to consider product quality if you want to run a successful dropshipping business. It is vital that you source products that are of high-quality. Customers must receive the same products as advertised on your store. To do this, you should do the following.
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Work with a local agent for quality control.
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Work with an inspection company for quality control of bulk orders.
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Before you start shipping to customers, get a sample from suppliers.
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Use pictures and videos that accurately represent the product.
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3. Responsiveness
To ensure dropshipping success, you need to provide customers with efficient customer support. It is something that you cannot afford to compromise on. It will help improve your Facebook Feedback Score and build brand loyalty. The following tips will help make sure that your store is responsive.
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Use tools like Zen Desk for streamlining tickets.
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Implement live chat support at peak hours.
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Set a 24-hour response time limit for enquiries.
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4. Optimize the Checkout Page & Increase Average Order Value
Finally, you need to optimize the checkout page and increase the average order value. It will allow you to boost sales. Incorporate SEO techniques to optimize the checkout page.
We hope that you found this post to be informative and valuable. Stay tuned to E-Commerce Galaxy to stay up-to-date with the latest news about dropshipping.
